North Fork Research provides our clients with the highest quality of information possible. Therefore we understand our shoppers may have questions regarding some of the instructions and information. Our Field Coordinators are available for help with any shop five days a week. If you feel you are having trouble completing a shop and would like more information please contact our Field Coordinators. North Fork Field Coordinators are available via phone Monday-Friday 8:30AM-5:30PM. Also, feel free to email them at anytime and they will get back to you as soon as possible.

If you have any questions about the legitimacy of something you receive in the mail that indicates it is from us, call first to confirm with us that it’s real!

Please click here for tips from our Quality Assurance Team to ensure a well written report.

Our Field Coordinators:

Nicole Charron
Field Operations Manager
(800) 631-1617 ext.220


Claudia Santos
(800) 631-1617 ext. 242

Jimmy Rivers
(800) 631-1617 ext. 215

1530 P B Lane # N4334 
Wichita Falls, Texas 76302-2612


What is Mystery Shopping?

Mystery shopping is the process of evaluating customer service throughout a variety of retail operations. Mystery shoppers perform certain tasks and observations which may include: interacting with an associate, asking specific questions and purchasing an item. Upon completion of their assignment, shoppers will submit their objective feedback via an online reporting tool.


North Fork uses Sassie to assign shops. When you click Apply Now below, you will be taken to the secure form to sign up as a shopper for North Fork.